All Systems Operational

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Uptime over the past 90 days. View historical uptime.
EU (Germany) data center ? Operational
90 days ago
100.0 % uptime
Today
UK data center ? Operational
90 days ago
100.0 % uptime
Today
IE Data Center ? Operational
90 days ago
100.0 % uptime
Today
US East data center ? Operational
90 days ago
100.0 % uptime
Today
CA data center ? Operational
90 days ago
100.0 % uptime
Today
APAC data center ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Planned upgrade of Ricoh Cloud server - IE
Completed - The scheduled maintenance has been completed.
Jun 30, 22:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 19:00 UTC
Scheduled - The Ricoh Cloud servers in the IE data center will receive an upgrade to version 2025.06.12.

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Jun 26, 08:54 UTC
Planned upgrade of Ricoh Cloud servers - APAC
Completed - The scheduled maintenance has been completed.
Jun 30, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 13:00 UTC
Scheduled - The Ricoh Cloud servers in the APAC data center will receive an upgrade to version 2025.06.12

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Jun 26, 08:48 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Planned upgrade of Ricoh Cloud servers - Europe & UK
Completed - The scheduled maintenance has been completed.
Jun 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 19:00 UTC
Scheduled - The Ricoh Cloud servers in the EU & UK data centers will receive an upgrade to version 2025.06.12

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Jun 24, 08:30 UTC
Planned upgrade of Ricoh Cloud servers - North America Region.
Completed - The scheduled maintenance has been completed.
Jun 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 07:00 UTC
Scheduled - The Ricoh Cloud servers in USA and Canada will receive an upgrade to version 2025.06.12

While we expect no impact during this upgrade, customers may experience brief interruptions in service, while connected clients and secondary gateway access points locally reconnect.

This date is subject to change.
Jun 24, 08:29 UTC
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025
Web Portal Error Messages
Resolved - This incident has been resolved.
Jun 21, 14:05 UTC
Identified - We're currently displaying an error message in the portal UI.

This does not affect the functionality of our solution — all systems remain fully operational.

We've identified the cause and are preparing a hotfix to resolve the display issue. We’ll provide an update once the fix has been deployed.

Thank you for your patience.
Jun 16, 10:21 UTC
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